Cancellation Policy

If, for any reason, a student is unable to attend, they must notify us in writing as soon as possible. A sample cancellation letter will be sent to enroled students. The course can be cancelled up to 60 days before the start date. The initial deposit is non-refundable, but any additional balance will be refunded in full, minus any banking fees and exchange rate losses.

No refund will be given thereafter.

If the course is cancelled by Congress Oxford Education/LibPubMedia Ltd, a full refund of the course fee will be given. However, we will not pay any associated costs, such as flight tickets and accommodation.

If a student does not notify us of their intention to cancel their course attendance, they shall not be entitled to any refund, regardless of the reason(s) of cancellation, including medical and visa refusal.

NB: The students are strongly advised to be comprehensively insured at all times to cover all costs and consequences of medical treatment, repatriation, personal/public liability, personal injury/accident, damage/theft/loss of personal belongings, legal expenses, recovery of course fees, alternative accommodation and flights booked or needed in the event of cancellation or early departure howsoever occurring.

Cancellation due to rejection of visa application

If a student is unable to attend due to their visa application being rejected, we may, at our discretion, refund the full balance of the enrolment fee any time, minus the initial deposit, and any foreign exchange losses, and other banking or transfer charges. However, to qualify for a refund, the student must notify us as soon as they receive the decision from the British consulate, but no later than 48 hours of the date of the decision received by the student. The student must also send us full documentation showing the decision of the British consulate and that they applied for their visa in good time for the course.